FAQ

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

Orders are typically shipped within 1-3 business days and delivery times will vary depending on your location. We offer a variety of shipping options, including standard, expedited, and international shipping.

We are generally able to cancel or modify orders as long as they have not yet shipped. Please contact us as soon as possible if you need to make any changes to your order.

We accept returns and exchanges on most items within 14 days of delivery. Please contact us for more information on our specific policies and procedures.

We accept a variety of payment methods, including KakaoPay, SamsungPay, Visa, Mastercard, American Express, and PayPal.

Once your order has shipped, we will provide you with a tracking number that you can use to track your package.

You can contact our customer service team through our website or by emailing us at astridstudiokr@gmail.com. We will do our best to respond to your inquiries as quickly as possible. You can also talk to our ChatBot on the page, or enter your concern and details on the contact form on the contact page.

Yes, we offer international shipping to many countries around the world. Please contact us for more information on availability and rates.